Applied Infrared Sensing
Last updated: 19 September 2026
Applied Infrared Sensing (“we”, “us”) respects your privacy. This privacy policy explains how we collect and use personal information through our website https://applied-infrared.com.au.
Who we are
Applied Infrared Sensing supplies infrared, thermal and hyperspectral instruments and related support in Australia and New Zealand.
Postal address: PO Box 760, Port Macquarie NSW 2444, Australia
Street address: 8/111 William Street, Port Macquarie NSW 2444, Australia
Phone: 1300 557 205 (Australia) / +61 1300 557 205 (New Zealand)
What we collect
When you use our enquiry or quote forms, we may collect:
- name
- company name
- work email address
- phone number
- country
- message content and any product page you were viewing
Our hosting and security tools may also collect standard technical data (for example IP address, browser type, and pages visited) in server logs.
If we add analytics or marketing tools later, we will update this policy.
How we use your information
We use personal information to:
- respond to enquiries and quote requests
- provide product and technical information
- operate, secure and improve the website
- where relevant, work with equipment manufacturers on products you may be interested in
We do not sell your personal information.
Who we share it with
We may share information with trusted service providers who help us run the site and email, including:
- our website host
- our email delivery provider (used to send form notifications)
- Microsoft 365 for business email
We may also share relevant enquiry details with manufacturers of equipment you may be interested in, so they can help us respond to your request (for example technical specifications, availability, or pricing support). We only share what is needed for that purpose.
These parties only process information as needed to provide their services or to support your enquiry.
Cookies
The site may use cookies or similar technologies that are necessary for the site to work (for example session or security cookies). You can control cookies in your browser settings.
Storage and security
We take reasonable steps to protect personal information. Form submissions are handled by email and our service providers; how long we keep enquiry details depends on the nature of the request and our business needs (for example ongoing sales or support conversations).
Your choices
You can ask us to access or correct personal information we hold about you, or to discuss how we handle it. Contact us using the details on our Contact page, or phone 1300 557 205.
Changes
We may update this policy from time to time. The “Last updated” date above will change when we do.